The Challenge
Pizzeria Da Manuel, a local landmark, was facing the "problem of success": too many phone orders during weekends. This led to busy lines, order transcription errors, late deliveries, and stressed staff.
Customers were lost simply because they couldn't get through, and manual delivery management had become a logistical nightmare.
The Solution
We transformed the pizzeria's workflow with a tailor-made digital ordering platform:
1. Integrated Online Orders: A very simple web interface that allows customers to order for takeaway or delivery in 3 clicks. Orders are printed directly in the kitchen, eliminating communication errors.
2. Smart Table Management: Table reservation system with real-time availability updates. Customers receive an instant SMS confirmation.
3. Automated Marketing: The system collects customer data to send personalized offers (e.g., "Order your favorite pizza for the big game") via email and SMS, increasing the return rate.
Before the weekend, I was anxious about the phone never stopping. Now orders come in by themselves, precise and paid for. Revenue has increased, and we work better.
The Results
Services Used
Is Your Venue in Chaos on Weekends?
Automate orders and free your staff from phone stress.
Request Free Demo
